Refund & cancellation policy

1. Projects and custom projects

• Cancel within 24 hours of payment, before our team starts work on your requirements: full refund.
• Once development has started (shown as “Development” in your dashboard), the order cannot be cancelled, because the work is custom made for you.
• If something we deliver does not work as described, we fix it free under the 30-day revision warranty. If we cannot deliver what was agreed, you get a full refund.

2. Training programmes

• Cancel 3 or more days before your batch starts: full refund.
• Cancel later, or after your first session: no refund, but you can move once to the next batch at no cost.
• If we cancel or postpone a batch and the new dates do not suit you: full refund.

3. Internships

• Cancel within 7 days of payment and before your cohort starts: full refund.
• After the cohort has started, the fee is not refundable.
• If we cannot place you in a cohort within 30 days of payment: full refund.

4. Payment problems

• Charged twice, or charged for an order that failed: the extra amount is refunded in full.
• Money left your account but the order still shows unpaid: do not pay again. Contact us with your payment reference and we will confirm it or refund it.

5. How refunds are paid

Refunds go back to the original payment method (UPI, card or netbanking) through our payment partner Razorpay. Once approved, they usually reach your account within 5 to 7 working days, depending on your bank. GST charged on a refunded order is refunded with it, and we issue a credit note for your records.

6. How to ask for a cancellation or refund

Email support@getyourproject.in or WhatsApp +91 95745 10371 with your order number (it is on your invoice). We reply within 2 working days. See also our Terms and Delivery Policy.